When you go to change the channel it might be 3-5min before it actually changes and then even longer before the info for the channel updates. Infotainment.com manufactures extended puck style antennas that'll plug into the back of the radio. Downdetector only reports an incident when the number of problem reports is significantly higher . Our top picks GAINED 48% in 2021! My bad for taking delivery of the car before checking the audio system. This model was advertised by the dealer as having the Bose/Sirius XM audio system installed as standard equipment. Happened all the time for the first month of ownership. SiriusXM outages reported in the last 24 hours. Reception has degraded and customer service is covering up the real nature of the transmission issues. Reception has degraded and customer service is covering up the real nature of the transmission issues. It's the Sync 21020 update. Same problem with my 2021 Ranger. After several weeks of consulting with the folks at both SiriusXM and uConnect, I came up with infotainment.com . XM signal lost for no apparent reason, not a weather issue, not a geography issue, not a bridge or overpass blocking the signal. Over a 6 month period the issue started intermittently and then the SiriusXM radio became unusable displaying "No Signal". However, unofficially, this information would logically apply to vehicles retrofitted to Sync 3.2+ from Sync 2.0 or 3.0. Don't miss out for 2022 . Officially, this TSB applies to 2019-2021 vehicles factory equipped with Sync 3. 2. Search our customer support, find answers to your questions and chat online with SiriusXM Customer Representatives. UPDATE The SiriusXM and Travel Link issues identified in this post have been fixed in Sync 3.4.21194. NJ. Overall Rating: This awesome looking Jeep antenna is designed as a direct replacement on the 2007-2021 Jeep Wrangler JK and JL models. This signal originated either from Porsche or from satellite radio provider Sirius XM "at Porsche's direction or with Porsche's facilitation," the case claims. I'm surprised there isn't more about this on the internet but I'd be interested in others experiences. Investors and the press can listen to the conference call via the company's website at investor.siriusxm.com. No issues in my wife's '18 Cherokee. It seems as if whatever is running through his head on any given day is hilarious. 2. 1. 2. The hard part is routing the antenna through the firewall to the front of the truck.". 2. Re: Sirius XM problem. Sirius XM Radio (SIRI) Q3 2021 Earnings Call Transcript Motley Fool Transcribing 1 day ago G-20 meeting, climate change summit, Halloween tips, tricks: 5 things to know this weekend Text the word "Refresh" to 77917. Listen in your car, on your phone, or at home. I have had Sirius for @ 3 yrs with a Sportster Radio and the reception is very good. Curious if this is an isolated case, just my truck or if any of you have had similar issues. Nov 26, 2021 Buddy1962 said: Just purchased a 2021 Acadia SLT and immediately experienced Sirius Radio not loading. All of the related Siriusxm App Issues pages and login addresses can be found along with the siriusxm app issues's addresses, phone numbers. On July 21, 2021 via our Online Account Center *** ***** purchased 2 streaming services, 1 for 3 months for $1.00 which automatically renewed on a monthly subscription and was deactivated on . I've had Sirius reinitialize my radio a half a dozen times and spent a couple hours with their tech people on the phone to no avail. Engine. Call 1-855-MYREFRESH (697-3373) and follow the prompts. Plus it did it every day. SiriusXM Channel Guide. Other Reasons for Sirius XM Radio Not Working. The problem: There's no Sirius XM signal on my radio GetHuman6935376 did not yet indicate what Sirius/XM should do to make this right. How To Troubleshoot SiriusXM Reception Issues. . Also, the station channel startup occurring on Sirius channel 1 (by the way you cannot manually tune to unless you use voice activation). Generic Three-Step Blocked Sirius XM Antenna Solution:The solution in this article is an example and will not be applicable to every year, make, and model of truck. That was not the problem, and it is still not working. 3. The "convenience" feature cant be the case bc it is stuck on a hip/hop station with lots of explicit language. Solution 1: Make sure the vehicle is outdoors with a clear view of the sky. I've had them do a signal refresh, reset my sync 4 and still having. -search function worked for a while but then sporadically. There are no terrain features present to block the signal. Lollapalooza returns to Chicago this weekend after a year hiatus, and we'll be on the ground broadcasting sets and interviews from all of your favourite artists across a variety of genres on Lollapalooza Radio, starting Friday, July 30th at 12 pm ET on Channel 104. Original review: March 7, 2022. News, News and Issues, Politics. Share. It's the mountains and it never used to be like this. The problems started a few years ago when the FCC opened up some new frequencies for cellular that are adjacent to the XM bands and assigned them to TMobile. I have a 2021 Jeep gladiator and the SiriusXM reception really sucks. Nonethelesss, it took progressively longer for the process to complete. Well it seems I may have a bad Sirius/XM module. Ram Year. Here are the channels that will be unlocked to listen without a subscription. Jan 10, 2022. taran1900 said: Ironic how BMW listened to riders who hated the radio antenna sticking out and hid it under the fairing. FM, car play, everything else working fine. The bike comes with a very small antenna that is tucked under the nose of the bike, which can't be good for reception. Troubleshooting Your Sirius XM Radio For Uninterrupted Entertainment Posted by Satellite Radio Superstore on 5th Dec 2016 Here at Satellite Radio Superstore, we take a lot of pride in the fact that we have the opportunity to introduce many people to their very first Sirius XM Radio. Help with my Sirius/XM issue. . Posted by digitalomnipotence October 15, 2020 June 18, 2021 Posted in Car Tags: Antenna, bad, Car, G37, no, reception, signal, Sirius XM Problem: Progressively worse satellite reception on my car, Sirius XM satellite radio cut out even with wide open sky and no trees or other sky-view obstruction. If you refresh your Sirius radio for any other reason prior to August 4, you will need to perform this action again on August 4 or later to realign your channels with your current subscription package. Having the same problem with my 2015 Traverse - started about a year ago. Music, sports, talk, news, comedy, and more. The company will hold a conference call at 8:00 am ET the same day to discuss these results. It is common for some problems to be reported throughout the day. Hear live sets & interviews from Lollapalooza 2021 on SiriusXM. Terms of the 12-month FREE Trial + + Enrollment is required to receive the free SiriusXM Guardian trial and is available on SiriusXM Guardian equipped vehicles only. All of a sudden last week I started up the truck and my sirius xm was stuck on "acquiring signal" for a few days. I also notice this more driving through the mountains in the interior. Actually thinking of ditching it and. The Sirius rep. checked to see if there is a current radio update and none at the moment. I have the same issues depending on where I am in the city ( Calgary) or just north of here. The xm module is located inside the left rear trim panel, behind the wheel well. John said the biggest differences will be the type of connection used by the OEM satellite radio module, the installed location of the OEM satellite module, and the antennas. Help with my Sirius/XM issue. SiriusXM must have made some changes. Once you're in front of your radio, follow instructions in the text message to complete the signal refresh. 127), SiriusXM's home for progressive voices in politics. Sometimes (not always) after starting, the Sirius does not work. Feb 22, 2021 JayTee2019 said: Certain areas of the U.S. and up in Canada, are in fringe areas of the Sirius/XM satellite coverage. Aug 7, 2021. So reception issues can really put a damper on your trip. As the lawsuit tells it, neither the plaintiff, a 2011 Panamera owner who is not a Sirius XM subscriber, nor proposed class members gave permission for Porsche to send the . The 14 should be similar to my 12 ex-l. Chatted with xm last night and they referred me to another tech line - they sent another signal and still nothing. When do I need to refresh my Sirius Radio? Jun 28, 2015 (Edited) There are two separate issues with Sirius XM performance. Listen to Everything, Everywhere. SiriusXM Guardian™ Info for Model Years 2020-2021 SiriusXM Guardian is available through Uconnect on select 2020-2021 model year vehicles. 5.7 hemi. Went into settings and reset the radio, after the reset, the . Trucks 5 months old and I have nothing but problems with the Sirius XM. We'll send you a text with special link to start the refresh radio process. In '23 I read they are replacing Sync 3 with another software. Make sure the SiriusXM antenna cable is firmly and securely plugged into the cradle. They finally came to the conclusion that it is the Sirius/XM module in my vehicle. I have had Sirius XM in several vehicles, have to say, the worst by far, is my new 21 JLUSD, my signal gets dropped so many time its bordering on useless, almost seems like I cant get through a single song with out that acquiring signal message coming up. Sirius XM Acquiring Signal Problem - Solved. This Jeep antenna performs better in reception than other antennas. I realize both radios work different, but I can't see how tree cover would cause that many problems. SiriusXM plans to release full-year and fourth quarter 2020 financial and operating results on Tuesday, February 2, 2021. The FM/AM does. Are Sirius engineers tweaking the satellite when they think fewer people are listening? I thought maybe my bill was due. We contacted Sirius and they checked the service. TORONTO - September 9, 2021 - Throughout the 2021 NFL season, kicking off this week, SiriusXM will deliver comprehensive coverage for fans across the country, with live broadcasts of every game on SiriusXM radios and on the SXM App, as well as new exclusive shows and in-depth 24/7 news and talk on the SiriusXM NFL Radio channel. I disconnected the battery for several hours after calling Sirius. Whatever you want to hear, it's on SiriusXM. So 100% for sure it's the satellite signal that has changed. #1. View a sample of the text message . It started about 1 week to 10 days ago, out of the blue. Usually XM can be restored by restarting the car but that isn't convenient all the time, so instead, hold down the power and fast forward buttons simultaneously for 10 seconds to reset the head unit. Solution 2: Make sure the antenna is mounted on the outside of the vehicle in an optimal location. Of course, this is why XM reception no longer works. January 19, 2021. 2017. . Make sure the SiriusXM antenna cable is not bent or broken. The antenna is above the rear hatch. Vice President Kamala Harris joined Zerlina Maxwell and Jess McIntosh for Signal Boost on SiriusXM Progress (Ch. Need signal sent. This is sitting out in the open, no obstruction. Even if I'm driving on a road with trees on both side not hanging over the center of the road the SiriusXM cuts out. Sep 6, 2018. Posted June 12, 2020 (edited) My 2020 Silverado 3500 miles.. has had an issue usually where upon starting the first time of the day.. the XM Radio says no signal or signal loss but it can do it during the day , but it only happens on start up and not just while driving. Quote. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. We've taken the time to write instructions for how to solve some of the most common Sirius/XM customer problems. Sirius' on-again, off-again signal problems. Rock out, kick back, cheer or laugh until you cry. Hi, I thought I had seen where others were having issues with Sirius XM, but I'm not finding those posts now. Like I can go to the store, it works fine. If it is only in certain areas it is a coverage issue. -happens at start up at times. 2. The final analysis is that I have a radio defect and should. Our previous vehicle had a sirius radio where the signal would drop out only if we entered the tunnel crossing Mobile Bay (Mobile, AL). This is sitting out in the open, no obstruction. The XM Satellite reception is spotty, cutting out whenever we pass any trees. Posted June 12, 2020 (edited) My 2020 Silverado 3500 miles.. has had an issue usually where upon starting the first time of the day.. the XM Radio says no signal or signal loss but it can do it during the day , but it only happens on start up and not just while driving. - I use SiriusXM all the time and have had no issues in my truck until the other day. Sirius/XM has a serious problem. 8392 Blue Periwinkle Ln. If I turn on Sirius and then select a preset or use the tuner to adjust the channel it takes about 10-15 seconds for the channel to switch and the graphics on the screen to update. The links for the siriusxm app issues Portal have been listed below. I have an issue with Sirius/XM too Finally, having a working radio would last up to an hour and longer. It's Memorial Day weekend, and right on cue SiriusXM is offering a free listening event. It is recommended that users update their Sync software to this version. Generated 2021-12-10 09:21:38 in 1 secs. Just had same SiriusXM "No Signal" problem on 2016 Pilot with 40k on it. T-Mobile claims that the problem is with the . Let's keep everyone updated as this is beginning to sound like a common problem. Have had XM resend the signal multiple times and multiple ways, no effect. Satellite radio quality is pretty consistent. Text the word "Refresh" to 77917. While Howard . Tune in to Maxwell and McIntosh's daily feminist morning show to hear the VP discuss the impacts of Covid-19 and its vaccine distribution, as well as the importance of childcare, women leaving the workforce, job creation . 1. GetHuman6968911's customer service issue with Sirius/XM from December 2021. May 3, 2021. Solution 3: Move the vehicle away from any obstructed area. 2021 Bronco - 5 Door Hard Top Models - Poor Sirius XM Satellite Radio ReceptionAnd/Or Signal Loss In Rural Areas Thread starter gizmohd Start date Aug 29, 2021 I've had Radio XM radio for 3 or 4 year's … Xm Satellite issues for 3 to 4 years, good & bad service, etc.. SiriusXM Free Listening Event, May 26th - June 8th, 2021. I'm surprised there isn't more about this on the internet but I'd be interested in others experiences. That must be an FM adapter interference. Here is a list of issues: Won't find satellite/internet. We've taken the time to write instructions for how to solve some of the most common Sirius/XM customer problems. Postby KCSunflower » Sat Feb 22, 2020 4:22 pm. Are they trying to update software that will put older, but still working receivers out of business? Siriusxm App Issues. This can probably be attributed to the fact that there has been a lot of solar activity and meteor activity in the past couple of months. Well, I see this problem is much older than just a year. I saw where Sync 1 and 2 had software issues and the was a class action suit. siriusxm app issues portal pages are updated regularly by the custhelp. Sirius suggested to me the turn off radio before turning off the car but that didn't work. 2021 Bronco Sport, 2012 Honda Odyssey. So, mismatched FM frequency is also a reason for the radio signal of your Sirius not working in car. Hear up-to-the-minute Inauguration Day coverage, commentary & more on SiriusXM. View a sample of the text message . After turning off the engine and waiting, it works. Select a subscription plan to see all the great channels included in every category. I haven't had Travel Link work properly since I picked up my truck. Sirius/XM has a serious problem. The radio does not turn on. Got an automatic over-the-air update through the vehicle's built-in cellular and that cured 95% of those issues. #7. I subsequently learned that the car did not have the Bose . That issue is corrected with the antenna TSB. There are no cell towers or cell signal in those areas so it's not cell tower interference. Nov. 13, 2015 4:18 PM ET . 2021 Durango R/t with 10.1" UConnect system, when using the Sirius XM, it keeps saying internet signal lost, retrying then after about 10 mins of that, a button on the display comes up underneath this and says switch to satellite, nothing happens when that is pushed. What gives??? First: share to improve GetHuman6968911's odds . SiriusXM is over 150 channels of amazing entertainment at the press of a button, whether you're running an errand or heading out on an epic road trip. Lately the reception is spotty where the system keeps saying searching for satellite signal when it never did it before. 2021+ Ford F150 - Sirius XM issues - My truck just recently started giving me issues with the SiriusXM. The service told me it was a problem with the Sync 3 software and they are working on it. When your Sirius radio and the XM radio's frequency are different, they will not work. This is a hardware. News. So, when you are close to a TMobile tower their signal interferes with the XM signal and the receiver can't pick it up. From political pundit POVs to live speeches, SiriusXM's politics, news, and business channels are weighing in on the swearing-in of the 46th President of the United States. My 2014 Chrysler continually displayed the acquiring signal banner, initially it locked onto a signal in a few minutes. Turn your SiriusXM radio off, then on, to reset this message. . It is very annoying. Dealership replaced the XM antenna and now all is good and working again. By using satellite radio, not only do I avoid the issues of poor speed and latency, I don't contribute to them either. Hey guys and gals in the Sates Things with Sirius will get really ugly, they have just hired Global Telesourcing in Monterrey Mexico, the same call center that works for Comcast (Xfinity & Xfinity Home); by November 2016 renewals, retentions (there is no cancelation department in these two companies: Comcast, Sirius) & outbound sales (saved or recovery accounts -past customers who have cancelled). The problem: No radio. The dealer replaced the ACM and another module and my XM still freezes after I turn it off temporarily and back on. We all can agree that SiriusXM enriches the driving experience a lot. But with this Factory installed XM radio i lose reception if a goose flies over my truck. I have a good friend who was all amped up to get a new RT with the TFT. I initially had the module go out, but the problem was supposedly fixed before the 14 year. #1. The Sirius commands on the screen are frozen and there is no sound. Come out from the store to go home and Sirius channels have no sound. In my driveway I would regularly get only one bar of signal, and on trips in the mountains it would cut out regularly and I would get the dreaded "Linking" message. Services; T-Mobile Interfering With Sirius XM Reception. There's always something good playing on SiriusXM. 1. The AM and FM work fine, The Sirius is able to display all channels and the descriptions as well. Text the word "Refresh" to 77917. Click here for more info. hills, buildings, bridge overpasses, etc. I've had satellite radio since 2003 in many cars and trucks but the reception in my Gladiator is the worst. -happens after having signal, but on restart it can't find signal again. I initially thought it was cloudy weather but it is happening all of the time. Said they would 'escalate' to another group. The problem: No radio. Check Price. Oct 10, 2020. 2021+ Ford F150 - SiriusXM and Sync4 Issue? My SiriusXM has to be refreshed a lot so I called Sirius about it. Text the word "Refresh" to 77917. Share. For SiriusXM, the . 15. I have a '12 RT which regularly had satallite radio signal issues. Sirius said that in general, Subaru XM radios are currently having a problem. Acquiring Signal: Losing the signal in areas where you wouldn't expect to. I don't. Am/FM worked fine. Listen in your car, on your phone, or at home. Occasionally you might have a brief dropout. So I just completed an extensive "Hard Boot" troubleshooting exercise with XM techs. Need signal sent. (This is a toll-free call). (Follow the mounting tips described earlier for your vehicle type.) CoastieN70. 3. But because the signal doesn't depend on you receiving it, it's just there again when you get out of the problem area. Jun 14, 2021. No audio on your FM radio. If using a Dock & Play or Portable Radio, remove the Radio from its docking cradle and then reinstall to attempt to reset this message. I have 2 friends one with a 2020 Jeep Wrangler . Over the last week I have noticed the signal dropout on out XM radio. Local and HD stations work fine. What's going on? The problem is constant. Canada. I was just wondering if any other members have experienced these issues. SiriusXM brings you the widest variety in music, live sports, world-class news & nonstop laughs. 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